❔How to change the stripe account?

• Create a new stripe account.

• Send us the account ID.

❔How to get stripe account ID ?

• Once you share the new stripe account ID, we will send you a stripe connect link. Please make sure to connect your new account using the link.

Please note that resetting the Stripe account ID will cause all subscription orders to fail.

You cannot have the same subscription for a new account if you change the Stripe account. In that case, you need to first cancel all the subscriptions of the old account and create new subscriptions for the new account.

• Once the stripe account is updated you will have to make the products in stripe again and sync with the admin dashboard.

  • Adding residential products - https://docs.torchlabs.xyz/residential-products/adding-residential-products

  • Adding datacenter / account products - https://docs.torchlabs.xyz/data-center-and-accounts/adding-data-center-products

• Since the account has been updated the users may face payment issues in the next 24 hours.