๐Ÿ”ฅ
TL Dashboard Wiki
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  • ๐Ÿ‘‹Welcome!
  • General Settings
    • ๐Ÿ“ŠConfiguring sales analytics
    • ๐Ÿ’ธTransactions
      • โธ๏ธSubscription
    • ๐ŸงชTransaction status
    • โณExporting user information
    • โฌExporting user transactions
  • Product Settings
    • ๐Ÿ“ŽProduct metadata
    • ๐Ÿ“ฅDisabling the product's stock
    • ๐Ÿ“คEnabling the product's stock
    • ๐Ÿ’ฒCoupons
      • โฐNon-Limited Coupon
      • ๐Ÿ‘ฅLimited Coupon
    • ๐ŸชœReorder your products
    • โŒDeleting a product price
    • ๐Ÿ—‘๏ธDeleting an entire product
    • ๐ŸงบDeleting an entire Product with Active Subscriptions
    • ๐Ÿ’ฐChange price of a product
    • ๐Ÿ“œChanging Product Description
    • โ™ป๏ธCreating a recurring price for a product
    • ๐Ÿ“‘Changing / Hiding tab names
    • ๐Ÿ’ฑChanging product names
    • ๐Ÿ’ฎHiding an entire product
  • Residential Products
    • โœ…Adding residential products
    • โ™ป๏ธCreating a recurring price for Residential Proxies
    • ๐Ÿ‘‘Best Practices in Selling Residential Subscriptions
    • ๐Ÿ‘ฎโ€โ™€๏ธUser management
    • โณView users current balance
    • ๐Ÿ’ปUpdating user's data balance
    • ๐Ÿ‘†Top up data manually
    • ๐ŸŠโ€โ™‚๏ธResidential Pools
    • โ„น๏ธResidential Provider Information
  • Data Center & Accounts
    • โœ…Adding data center products
    • โœ…Adding account products
    • ๐Ÿ“ถCreating a batch
      • ๐Ÿ”งCreating a manual batch
      • ๐Ÿค–Creating an automatic batch
      • โš“Creating a Torch Labs ISP API batch
      • โš“Creating a Torch Labs ISP API V2 batch
      • Creating a Torch Labs ISP API Subnet batch
      • โš“Creating Tanmay's ISP API Batch
      • โš“Creating Porter Proxies' ISP API Batch
      • โš“Creating MPM ISP API Batch
    • ๐Ÿ“คFulfill manual order
    • โœ๏ธEditing a batch
    • ๐Ÿ›‘Stopping a batch
    • ๐Ÿ“‚Creating manual orders for ISPs / Accounts
    • ๐Ÿ”Edit and view delivered products
    • ๐ŸšงAdd a stock limit to a batch
    • ๐Ÿ’ŒLeave a note on an order
    • ๐Ÿ—‘๏ธDelete a pending transaction (manual batch)
    • ๐ŸชœAdd an expiration date to a batch
    • ๐Ÿ‘ฝEdit expiration date
    • โš•๏ธEditing transactions
  • โš™๏ธMore Settings
    • ๐Ÿ”“Password page
      • ๐Ÿ‘ฅLimited password release
      • โฐNon-limited password release
    • ๐ŸŽž๏ธTransaction discord webhook
    • ๐Ÿ“ฃEmail notifications for transactions
    • ๐ŸŽฐEnabling TOS pop-up
    • ๐ŸŽŸ๏ธEnable discord auto join
    • ๐Ÿ›ก๏ธRestrict dashboard access
    • ๐Ÿ–‡๏ธEnabling pagination
    • โ™ฃ๏ธSub Admin Users
      • โ›ณPermissions
    • ๐Ÿ˜๏ธFiltering Users
    • ๐ŸšกSearching Transactions
    • โœ‚๏ธAdding and Removing ISP API
    • ๐Ÿ’ฐEnabling Stripe Tax
    • ๐Ÿ’ตEnabling collecting stripe VAT
    • ๐ŸŽญDashboard UI
      • ๐Ÿ”Uploading Primary Logo
      • โžฐUploading Secondary Logo
      • ๐Ÿ“›Updating Company Name
      • ๐ŸŒ€Updating & Hiding Twitter
      • ๐Ÿ’ฟUpdating Discord Link
      • ๐ŸŒUpdating Theme
      • ๐Ÿ›‚Updating Support Description
    • ๐Ÿ”งUpdating domain & Cnames
    • ๐Ÿ’ฑCrypto Payments
    • ๐Ÿ”ฑSetting a prefix for TL ISPs
    • How to Update User's Wallet
    • How to Display Promotional Messages in the User Dashboard
  • Onboarding Guide
    • โš™๏ธSetting up discord authentication
    • โœ…Onboarding a residential product
    • ใ€ฝ๏ธWhite labeling proxies with your domain
      • White Labeling the X Residential
    • ๐ŸŒAccess DNS settings
    • โœˆ๏ธAdding Your Site To Your Domain
    • ๐Ÿ—ƒ๏ธFind Discord ID
    • ๐Ÿ’ŠCustomize dashboard theme
    • ๐ŸชกSetting Up A Domain
    • ๐Ÿ”„Setting Up A Stripe Account
  • Proxy Masking
    • โš–๏ธLoadbalancer management
    • ๐Ÿ˜ทProxy Masking Guide
  • Customer Dashboard
    • ๐Ÿ›ƒCustom Pools
    • โ™View Data Usage
    • ๐Ÿ–ฑ๏ธAccess user settings
    • ๐ŸUpdating Proxy Credentials
    • ๐ŸงCustomer subscription portal
    • ๐ŸŽ“Residential Proxy Generation
    • ๐ŸŽ›๏ธSetting up the Default Country
    • Whitelist your IPs
      • How to remove whitelisted IPs
    • ๐ŸซReferral System
    • โ€ผ๏ธDashboard Animation
    • โšฑ๏ธISP Proxy Generation
    • ๐Ÿ–ผ๏ธAdding images to the product description
    • How to use Wallet Credit to purchase
    • How to check Wallet Transactions
    • โ™ป๏ธHow Wallet Payment Subscription Renewal Processed
    • ๐Ÿ†”How to check the Order ID of a Transaction
  • Errors & FAQ
    • Stripe
      • โ”Cancel subscription after payment retries
      • โ”How to set up Stripe Radar ?
      • โ”How to fix the subscription portal issue ?
      • โ”What information does Stripe need to create an account ?
      • โ”What can be done if the Stripe account gets suspended ?
      • โ”How to get stripe account ID ?
      • โ”Why is it appearing No stripe products are linked error ?
      • โ”How to enable Stripe chargeback protection ?
      • โ”How to create a coupon for subscription product to apply only for the first month ?
      • โ”How to prevent fraud ?
      • โ”How to cancel a subscription on Stripe?
      • โ”How to change the stripe account?
      • โ”How to change the bank information to receive payments from stripe ?
      • โ”Can a price be edited instead of archiving and creating a new one?
    • Residential Proxies
      • โ”How to check geolocation?
      • โ”How to change URL ?
      • โ”Smart proxies not working?
      • โ”What is proxy Cname ?
      • โ”What needs to be done if the proxies are down / failing / not working ?
      • โ”Why is the required region not indicating on the proxies generated by some providers ?
      • โ”Bright data, country not displaying correctly when testing
      • โ”Why is the data usage inequal for the same amount of tasks from different providers?
      • โ”How is residential data billed?
      • โ”What's the way to change passwords for all ISPs ?
      • โ”What is the difference between Oxylabs / Smart (Default) and PxylabsEU / SmartEU ?
    • ISPs
      • โ”What is the Torch Labs ISP API
      • โ”How to create a giveaway for TL ISP API?
      • โ”Why TL ISP API has 28 days billing period whereas 30 days period for proxies?
      • โ”Will the ISP product be removed from the dashboard after 30 days ?
      • โ”Why is the customer ISP plan says can not checkout ?
      • โ”How does ISP expiration date work if ISPs are ordered directly?
      • โ”ISP status channel
      • โ”Is there any possible way to update a user's proxy list while it has a current subscription?
      • โ”What are the dedicated servers for the ISP products ?
      • โ”What should you do if the status remains Failed/Incomplete even after successful payment?
      • โ”How to Request a Replacement, Refund, or Swap for ISPs ?
      • โ”What is the Difference Between TL ISP API and Automatic/Manual Orders?
      • ISP Proxy Grace Period
      • What is the Torch Labs ISP API V2
      • Why does TL ISP API V2 have a 28-day billing cycle, while the proxies have a 30-day validity period
    • Dashboard
      • โ”Can the orders be deleted from the dashboard?
      • โ”How does Torch Labs prevent overselling on the dashboard ?
      • โ”Are the products get deleted when changing and syncing a price ?
      • โ”What is the ideal size of the logo ?
      • โ”Why is the logo not getting updated and viewed on customer dashboard ?
      • โ”Why does the auto join feature on admin dashboard not work?
      • โ”Can the users use the data after the cancellation of the dashboard ?
      • โ”What happens if someone overuses the data ?
      • โ”Error 400
      • โ”How does the auto delivery on proxy site work?
      • โ”How to take a screenshot of inspect network section on user dashboard ?
      • โ”Is it necessary to add wildcard domain when onboarding ?
      • โ”Error 504
      • โ”How to cancel a subscription on the dashboard ?
      • โ”How to find the Transaction ID / Subscription ID?
      • โ”How can the dashboard be accessed/logged in?
      • โ”Why is it indicating Out of Stock ?
      • โ”How to renew a subscription after cancellation ?
      • โ”How to get a notification for upcoming renewals ?
      • โ”Could the name of Torch Labs in the User Dashboard footer be removed?
    • Discord
      • โ”What are the steps for changing the Discord server that is linked to the dashboard?
      • โ”Getting an auth error coming when accessing to user dashboard ?
    • Other
      • What Is The Common Proxy Error List?
      • How to Check Your Proxies Using IPinfo
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  1. Errors & FAQ

Discord

โ”What are the steps for changing the Discord server that is linked to the dashboard?โ”Getting an auth error coming when accessing to user dashboard ?
PreviousCould the name of Torch Labs in the User Dashboard footer be removed?NextWhat are the steps for changing the Discord server that is linked to the dashboard?

Last updated 2 years ago

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