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TL Dashboard Wiki
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  • 👋Welcome!
  • General Settings
    • 📊Configuring sales analytics
    • 💸Transactions
      • ⏸️Subscription
    • 🧪Transaction status
    • ⏳Exporting user information
    • ⏬Exporting user transactions
  • Product Settings
    • 📎Product metadata
    • 📥Disabling the product's stock
    • 📤Enabling the product's stock
    • 💲Coupons
      • ⏰Non-Limited Coupon
      • 👥Limited Coupon
    • 🪜Reorder your products
    • ❌Deleting a product price
    • 🗑️Deleting an entire product
    • 🧺Deleting an entire Product with Active Subscriptions
    • 💰Change price of a product
    • 📜Changing Product Description
    • ♻️Creating a recurring price for a product
    • 📑Changing / Hiding tab names
    • 💱Changing product names
    • 💮Hiding an entire product
  • Residential Products
    • ✅Adding residential products
    • ♻️Creating a recurring price for Residential Proxies
    • 👑Best Practices in Selling Residential Subscriptions
    • 👮‍♀️User management
    • ⏳View users current balance
    • 💻Updating user's data balance
    • 👆Top up data manually
    • 🏊‍♂️Residential Pools
    • ℹ️Residential Provider Information
  • Data Center & Accounts
    • ✅Adding data center products
    • ✅Adding account products
    • 📶Creating a batch
      • 🔧Creating a manual batch
      • 🤖Creating an automatic batch
      • ⚓Creating a Torch Labs ISP API batch
      • ⚓Creating Torch Labs ISP API V2 batch
      • Creating a Torch Labs ISP API Subnet batch
      • Creating Torch Labs ISP API V2 Subnet batch
      • ⚓Creating Tanmay's ISP API Batch
      • ⚓Creating Porter Proxies' ISP API Batch
      • ⚓Creating MPM ISP API Batch
    • 📤Fulfill manual order
    • ✏️Editing a batch
    • 🛑Stopping a batch
    • 📂Creating manual orders for ISPs / Accounts
    • 🔍Edit and view delivered products
    • 🚧Add a stock limit to a batch
    • 💌Leave a note on an order
    • 🗑️Delete a pending transaction (manual batch)
    • 🪜Add an expiration date to a batch
    • 👽Edit expiration date
    • ⚕️Editing transactions
  • ⚙️More Settings
    • 🔓Password page
      • 👥Limited password release
      • ⏰Non-limited password release
    • 🎞️Transaction discord webhook
    • 📣Email notifications for transactions
    • 🎰Enabling TOS pop-up
    • 🎟️Enable discord auto join
    • 🛡️Restrict dashboard access
    • 🖇️Enabling pagination
    • ♣️Sub Admin Users
      • ⛳Permissions
    • 🏘️Filtering Users
    • 🚡Searching Transactions
    • ✂️Adding and Removing ISP API
    • 💰Enabling Stripe Tax
    • 💵Enabling collecting stripe VAT
    • 🎭Dashboard UI
      • 🔏Uploading Primary Logo
      • ➰Uploading Secondary Logo
      • 📛Updating Company Name
      • 🌀Updating & Hiding Twitter
      • 💿Updating Discord Link
      • 🌐Updating Theme
      • 🛂Updating Support Description
    • 🔧Updating domain & Cnames
    • 💱Crypto Payments
    • 🔱Setting a prefix for TL ISPs
    • How to Update User's Wallet
    • How to Display Promotional Messages in the User Dashboard
  • Onboarding Guide
    • ⚙️Setting up discord authentication
    • ✅Onboarding a residential product
    • 〽️White labeling proxies with your domain
      • White Labeling the X Residential
    • 🌐Access DNS settings
    • ✈️Adding Your Site To Your Domain
    • 🗃️Find Discord ID
    • 💊Customize dashboard theme
    • 🪡Setting Up A Domain
    • 🔄Setting Up A Stripe Account
  • Proxy Masking
    • ⚖️Loadbalancer management
    • 😷Proxy Masking Guide
  • Customer Dashboard
    • 🛃Custom Pools
    • ♐View Data Usage
    • 🖱️Access user settings
    • 🏁Updating Proxy Credentials
    • 🏧Customer subscription portal
    • 🎓Residential Proxy Generation
    • 🎛️Setting up the Default Country
    • Whitelist your IPs
      • How to remove whitelisted IPs
    • 🫐Referral System
    • ‼️Dashboard Animation
    • ⚱️ISP Proxy Generation
    • 🖼️Adding images to the product description
    • How to use Wallet Credit to purchase
    • How to check Wallet Transactions
    • ♻️How Wallet Payment Subscription Renewal Processed
    • 🆔How to check the Order ID of a Transaction
  • Errors & FAQ
    • Stripe
      • ❔Cancel subscription after payment retries
      • ❔How to set up Stripe Radar ?
      • ❔How to fix the subscription portal issue ?
      • ❔What information does Stripe need to create an account ?
      • ❔What can be done if the Stripe account gets suspended ?
      • ❔How to get stripe account ID ?
      • ❔Why is it appearing No stripe products are linked error ?
      • ❔How to enable Stripe chargeback protection ?
      • ❔How to create a coupon for subscription product to apply only for the first month ?
      • ❔How to prevent fraud ?
      • ❔How to cancel a subscription on Stripe?
      • ❔How to change the stripe account?
      • ❔How to change the bank information to receive payments from stripe ?
      • ❔Can a price be edited instead of archiving and creating a new one?
    • Residential Proxies
      • ❔How to check geolocation?
      • ❔How to change URL ?
      • ❔Smart proxies not working?
      • ❔What is proxy Cname ?
      • ❔What needs to be done if the proxies are down / failing / not working ?
      • ❔Why is the required region not indicating on the proxies generated by some providers ?
      • ❔Bright data, country not displaying correctly when testing
      • ❔Why is the data usage inequal for the same amount of tasks from different providers?
      • ❔How is residential data billed?
      • ❔What's the way to change passwords for all ISPs ?
      • ❔What is the difference between Oxylabs / Smart (Default) and PxylabsEU / SmartEU ?
    • ISPs
      • ❔What is the Torch Labs ISP API
      • ❔How to create a giveaway for TL ISP API?
      • ❔Why TL ISP API has 28 days billing period whereas 30 days period for proxies?
      • ❔Will the ISP product be removed from the dashboard after 30 days ?
      • ❔Why is the customer ISP plan says can not checkout ?
      • ❔How does ISP expiration date work if ISPs are ordered directly?
      • ❔ISP status channel
      • ❔Is there any possible way to update a user's proxy list while it has a current subscription?
      • ❔What are the dedicated servers for the ISP products ?
      • ❔What should you do if the status remains Failed/Incomplete even after successful payment?
      • ❔How to Request a Replacement, Refund, or Swap for ISPs ?
      • ❔What is the Difference Between TL ISP API and Automatic/Manual Orders?
      • ISP Proxy Grace Period
      • What is the Torch Labs ISP API V2
      • Why does TL ISP API V2 have a 28-day billing cycle, while the proxies have a 30-day validity period
    • Dashboard
      • ❔Can the orders be deleted from the dashboard?
      • ❔How does Torch Labs prevent overselling on the dashboard ?
      • ❔Are the products get deleted when changing and syncing a price ?
      • ❔What is the ideal size of the logo ?
      • ❔Why is the logo not getting updated and viewed on customer dashboard ?
      • ❔Why does the auto join feature on admin dashboard not work?
      • ❔Can the users use the data after the cancellation of the dashboard ?
      • ❔What happens if someone overuses the data ?
      • ❔Error 400
      • ❔How does the auto delivery on proxy site work?
      • ❔How to take a screenshot of inspect network section on user dashboard ?
      • ❔Is it necessary to add wildcard domain when onboarding ?
      • ❔Error 504
      • ❔How to cancel a subscription on the dashboard ?
      • ❔How to find the Transaction ID / Subscription ID?
      • ❔How can the dashboard be accessed/logged in?
      • ❔Why is it indicating Out of Stock ?
      • ❔How to renew a subscription after cancellation ?
      • ❔How to get a notification for upcoming renewals ?
      • ❔Could the name of Torch Labs in the User Dashboard footer be removed?
    • Discord
      • ❔What are the steps for changing the Discord server that is linked to the dashboard?
      • ❔Getting an auth error coming when accessing to user dashboard ?
    • Other
      • What Is The Common Proxy Error List?
      • How to Check Your Proxies Using IPinfo
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  1. Errors & FAQ

Discord

❔What are the steps for changing the Discord server that is linked to the dashboard?❔Getting an auth error coming when accessing to user dashboard ?
PreviousCould the name of Torch Labs in the User Dashboard footer be removed?NextWhat are the steps for changing the Discord server that is linked to the dashboard?

Last updated 2 years ago

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